Shipping + updates updates: SEPT 16th

RTS Timeline: 7-10 Days

Shipped:

Beetle juice, Get lit, pink hologram, webs are also here and we are shipping those as well. All have shipped unless your order has an item not in yet or we don't have your size change in stock yet. We have extras of the shoes coming via boat and theyre not here yet.

In Transit to us:
Spelldusters

We will be out of town weds Sept 18-Sept 22. All RTS orders placed this week will go out next week.

Currently packing: Halloween part 2-- ALL THE HALLOWEEN SHOES! Bat, Pail Shoes, slides.

The pastel bats + jack drop is partially here. All of the partials have shipped for the items we have.

The Missing boxes/Flags customs hold up: We are still trying to get the rest of the boxes out of customs as right now they're still paused. If you saw in VIP we were delivered some awful flags in place of our boxes and as of 9/16 we are working to figure out what's going on and a solution. Customs has been trying to figure out why we got the flags.

We know these are already delayed. Our freight forwarder is working on this everyday to figure out a solution. We have not been told anything directly in terms of them being pulled for inspection as of 9/16.

We can offer 3 options for you:

Double Shop Credit

Refund for your item

Swap out for anything else we offer on the site!

We have been sending out emails as well to all the orders effected and have our freight forwarder working on this around the clock to get answers.

Last of the new base swap delays: Whimsiwitch, Cosmic Witch, Stem Witch Prism Witch, Trash Besties, Haunted house is being remade in our new base that holds dark colors extremely well. We paid to have these rush remade for you guys. We have been sourcing the best black we could find and went ahead and swapped them out.

We are pushing them everyday but they are looking like October to us at the moment. I'm so sorry for this. The testing of our new bamboo took longer than anticipated, delaying these in production. We will cover air shipping of them in to make up time.

If you'd like to cancel or change your size, please email us! We are also offering double shop credits to get a few things extra for the inconvenience if you'd like to cancel.

We will make sure as soon as theyre here we will pull all nighters to get them out.

I hate delays and as a shop owner we really want you guys to know how much every order means to us as we navigate this small shop world. We are doing everything in our power to get them here as fast as possible. No matter the cost.

thespellboundcoven@gmail.com for any swaps/exchanges.

Halloween pt 3 is not guaranteed by Oct 1st and we will update when they are here. Right now the halloween prints will be shipping to us by Sept 20th. We plan to get them out asap. This also includes Haunted house from the delayed preorder. Their schedule ship date to us is Sept 20th via air. This includes vintage halloween, practical magic, vampy teeth, burton mash. All of these were year round prints we dropped last!

I will update this when they're on the way to us.

New in production for October/November: to ship to us:

Gothmas bamboo+ mean one and metallic shoes. Moon hightops and combats + mary janes. Burton Soles.

November to us: Never land + Halloween town! Snow skulls. Mean One Shoes + Metallic. Spooky Day basics, Hag bags,

A note about Bamboo Orders:

We usually run on time with our bamboo but things can happen. The change of our new base has caused a little bit of Mercury retrograde magic and Im so very sorry for these delays. From here on out we do have the base in stock and don't anticipate any delays post Halloween + Christmas drop! The main delays have occured due to having to redo the bamboo once we received testing. This process plus sewing is adding another 5-6 weeks but we really wanted to give you guys the best we could find so I decided to pay to remake them! Especially since it's a lot of daywear that will get a lot of use.

Please note we use Boat + Express transit for holiday preorders. We will always put when items are expected to ship to us, but please remember boat freight can take up to 3-4 weeks usually depending on how fast things devan on our fast ship option. They then have to clear customs and that process can take 1 hour to 3 weeks depending on how backed up they are. We will always let you know when they are scheduled to be on the way to us. Once we get them, we then inventory + rock them out! That's why we will do July to Us/ August to you for example :) Itll give you a baseline when to expect them to hit our loft for shipment. Express is around 5x more expensive and we do that to guarantee stuff that we need for Halloween/Christmas for y'all but it's impossible to do that + discounted preorders. As always message us for update anytime.

Bamboo timeline is tentative 12-14 weeks AFTER PREORDER CLOSES and strike offs are completed plus ship time. This means that once the preorder closes we do strike offs before bulk. Production time to get the bamboo is 60 days + Sewing time! Our YKK zippers alone take 45-50 days to make. This is because we use a professional factory, not one found on Ali. They do bigger brands so we always have to wait our turn in line, ha. Please size accordingly and this can change as we are worked in their production schedule.

We do not use a trading house. A lot of brands will do this to get them faster but you never know who is making your items. It's usually whoever has the space so quality can be compromised. Everything is made in our factory for us. That is the best way to keep quality consistent even if timing is longer.

Just a quick update! 🖤🖤🖤🖤🖤🖤🖤

Need help: you can use chat feature on website or thespellboundcoven@gmail.com

IF I owe you anything, or If I've forgotten to do anything for you, do you mind bumping it for me? I've been having some brain fog stuff and I just want to make sure I dont forget anyone! ❤ You can always message me or Nicole!

This information can change so feel free to shoot us a message below if you need any size changes or direct updates!